Privacy Policy

Last updated: April 7, 2026

This Privacy Policy describes how xeniahotelsandresorts collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly as you explore our resources on outdoor relaxation, forest bathing, and nature retreats across the Czech Republic.

Information We Collect

We collect information to provide and improve our services. This includes personal information you voluntarily provide, such as your name, email address, and contact details when you reach out to us or sign up for updates about our nature retreat guides and educational content.

We also collect usage data automatically as you navigate our website. This includes information about the pages you visit, the time spent on each page, your browser type, and your general location (at the country or regional level). We use cookies and similar technologies to track this information and enhance your browsing experience.

How We Use Your Information

We use the information we collect to deliver, maintain, and improve our services. Your data helps us personalize your experience, recommend relevant forest bathing spots and lakeside picnic areas based on your interests, and send you updates about new educational resources on Šumava wilderness and wildlife observation.

We may also use your information to respond to your inquiries, troubleshoot technical issues, comply with legal obligations, and analyze trends to better understand how visitors use our site. We never sell or rent your personal information to third parties.

Your Privacy Rights

You have the right to access, correct, update, or delete your personal information at any time. You can also request that we restrict how we use your data or withdraw your consent to our processing activities. To exercise any of these rights, please contact us using the details provided below.

We comply with data protection regulations and will respond to requests within the legally required timeframe. If you believe we have violated your privacy rights, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. These small files stored on your device help us remember your preferences, track how you interact with our content about nature retreats and forest bathing practices, and improve the functionality of our site.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device). You can control cookie settings through your browser preferences and choose to accept or decline cookies. Please note that disabling certain cookies may affect the functionality of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include encryption, secure servers, and regular security audits.

However, no security system is completely impenetrable. While we strive to protect your data, we cannot guarantee absolute security. We encourage you to use strong passwords and keep your account information confidential.

Third-Party Links and Services

Our website may contain links to external websites and services. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any external websites before providing your personal information or using their services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.

Your continued use of our website following the publication of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.